Frequently Asked Questions
Whether you need a ceiling fan installed, outdoor lighting or a backup generator, we have the ability and expertise to handle that for you. Reach out today and we can discuss plans to try and solve any electrical issue you might have.
GENERATORS
What size generator do I need for my house?
It really depends. Every house is different. We always recommend a professional properly enter the electrical loads into a generator calculator to ensure the right size.
What does an orange light mean?
These are maintenance/inspection lights. Think of them like the oil change light in your car. They're timing based recommendations for optimal lifespan and performance.
How long do generators test?
Test time changes across many different models. Older units often test for 12 minutes while newer units test for about 5. Commercial sized liquid cooled units will run for 10 or more minutes per test.
Can anyone repair my generator for a red light?
Short answer is maybe. A red light is very broad, indicating anything from low oil to major component failure. If anything, just let us know what the light indicates, and we can let you know if a technician needs to access it.
Do you offer generator maintenance?
Of course! We service all Generac portables, Generac air cooled standbys, and Generac commercial standbys up to 150kW that are not industrial. Call us and we can assist further.
How often should the battery be replaced?
We recommend replacing the battery every 3 years for the Generac Evolution/Nexus models produced in 2025 and earlier. Current Next Gen units should be replaced every 4 years.
Is there a way to monitor my generator while I'm away?
Yes you can. Generators built after 2012 can use cellular Mobile Link. It uses cell towers just like your phone to provide real time updates to the Mobile Link app. The biggest benefit is that our office can also see the generator status, providing another level of comfort if anything happens.
How often should my generator be serviced?
At least once a year based on Generac's minimum recommendation. Due to our storm seasons, Deak Electric suggests servicing the generator twice a year for optimal lifespan. Although the service schedule specifies maintenance every two years or 200 hours, a small note at the bottom specifies that the generator requires annual maintenance due to the Northeast's weather and temperature conditions.
Do I need a permit to install a generator?
Yes. Generators are considered permanent structures which often bunches them into a category like sheds or decks. Home improvement jobs such as generator installations often trouble homeowners during a house sale if permits aren't pulled.
How much does a whole home generator cost?
Every installation is different. A generator project is tailored to your electrical system and usage during a power outage. Our generator specialists can provide everything you need for a price after assessing the property.
What should I do during an outage while my generator is running?
For a short outage lasting less than 3 days, just sit back and relax. At days 3-4, check the motor oil by shutting down the unit and using the built in generator dip stick. Have a quart of Full Synthetic 5W-30 on hand, as oil will most likely need to be added. Add 100 mL at a time and check the dipstick frequently. Put the generator back in auto and relax for a few more days. Check your propane levels if needed.
How much propane does a generator use?
Generac models consume varying amounts of fuel depending on engine size and electrical load. On average, partial home generators consume approximately 2 gallons an hour while whole home units consume 3 gallons an hour. Be careful. High electrical loads such as air conditioners can increase fuel consumption significantly, causing fuel to deplete much quicker.
Does a home standby generator increase my home's value?
Yes! Value varies by property.
ELECTRICAL
How do I know if my electrical panel needs replacement?
It's best to have a professional make that assessment. Electrical panels have long life spans but some models may be considered dangerous or unsafe by today's standards.
Can I install an EV charger at home?
Most likely. Modern houses often have 200 Amp services and necessary space for a car charger. 100 Amp electrical services will probably require an upgrade to 200 Amp first.
Why are my lights flickering?
Are your lights on a dimmer and do you have LED lights installed? Older light dimmers are not compatible with new LEDs and can cause an annoying flicker. If your lights are not on a dimmer... you might want to give us a call.
Why does my circuit breaker keep tripping?
If the circuit breaker trips about 3 or more times in a row, call us. There's a good likelihood the breaker is doing its job and something else is wrong.
Why did my outlets stop working?
Outlets in the kitchen, outside, and garage are often protected by a nearby GFCI outlet or a GFCI breaker at the electrical panel. If the outlets stop working in a bedroom, living room, or hallway you should call us.
DEAK ELECTRIC
Are you licensed and insured?
Yes. Deak Electric is fully licensed and insured to perform electrical work throughout Connecticut, as well as Westchester and Putnam Counties in New York. Our team follows all applicable electrical codes and safety standards, giving you peace of mind that your project is completed professionally and safely.
Do you offer free estimates?
Yes. We offer free in-home estimates for all Generac standby generator installations. During your consultation, we'll assess your home's power needs, discuss available options, and provide a detailed proposal with no obligation.
What areas do you service?
Deak Electric proudly serves customers throughout Connecticut and parts of New York, including Westchester and Putnam Counties. Some of our primary service areas include New Milford, Danbury, Bethel, Brookfield, Newtown, Sherman, Kent, Southbury, Torrington, Pawling, Brewster, Millbrook, and surrounding communities. If you don't see your town listed, please contact us—we may still be able to help.
Do you offer emergency service?
Yes. We provide 24/7 emergency electrical and generator service. Whether you've lost power, are experiencing an electrical issue, or your generator isn't operating properly, our team is available to help when you need us most.
Do you service generators you didn't install?
Yes. We service, maintain, and repair Generac generators regardless of who originally installed them. From portable generators to whole-home standby systems, our certified technicians have the experience to keep your generator running reliably.
Are you an authorized Generac dealer?
Yes. Deak Electric is an Elite Generac Dealer. Our team is factory-trained to install, maintain, repair, and monitor Generac generators, and we stay up-to-date with the latest products and technology from Generac.
How long has Deak Electric been in business?
Deak Electric has been proudly serving homeowners and businesses for over 40 years. As a second-generation, family-owned company, we remain committed to the same values that built our reputation: quality workmanship, integrity, and exceptional customer service.
Why choose Deak Electric?
Choosing an electrical contractor is about more than just price—it's about trust. For over 40 years, homeowners and businesses have relied on Deak Electric for dependable electrical and generator solutions. As a second-generation, family-owned company, we combine personalized service with the expertise of an Elite Generac Dealer and six certified generator technicians. From free generator estimates and preventative maintenance to emergency service and electrical upgrades, we're committed to providing honest recommendations, quality workmanship, and responsive customer care every step of the way.
